Shipping Locations
We currently ship across the United States. Orders are processed and delivered using trusted shipping partners to ensure safe and timely delivery.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
Standard Shipping (USA): 5–12 business days
Express Shipping (if available): 3–7 business days
Delivery times may vary depending on location, weather conditions, holidays, or carrier delays.
Shipping Charges
Shipping fees are calculated at checkout. Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your shipment status.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.
Delayed or Lost Packages
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first. You may also contact our support team for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can help resolve the issue quickly.
Contact Us
If you have any questions about shipping or delivery, please contact our customer support team through our store contact page or email support.
Address
800 Chestnut Avenue, Monrovia, California 91016, USA
